Not at all! Our devices are configured for the most common types of hearing loss right out of the box - they're also very easily adjustable (as shown in the user manual). Generally, they work for most of our customers as is. If your hearing loss isn't as common and our device isn't the right solution for you, no worries - let us know within 90 days of receiving your hearing aids and we will refund you in full as part of our "love or it's free guarantee."

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